Frequently Asked Questions
Who are your customers?
We work with mass marketers, specialty beauty retailers, national food and drug chains, direct marketing companies, spas, salons, upscale boutiques, and entrepreneurs with a vision.
What types of products do you manufacture?
Our book of business includes liquids, creams, lotions, gels, oils, serums, and ointments for the skin and hair, OTC pharmaceutical and dietary supplement arenas. We also have in-house expertise in the e-liquid and food and beverage categories. Visit the pages on our website to see more of what we can do for you. (Note: We do not currently manufacture capsules, tablets, or color cosmetics)
What is the minimum order quantity?
MOQ is generally 10,000 units per product run.
What’s the turn-around time after order placement?
Standard production is usually 6-8 weeks.
How do I ensure my project remains confidential?
Confidentiality agreements are an essential part of our standard operating procedure. Non-Disclosure agreements and Project Scope Agreement’s (PSA’s) are signed prior to the beginning of each project.
So, I've got a new product idea… now what?
Contact us; we’ll each focus on what we do best. You help our development team understand the details of your vision, objectives, and target, and we’ll begin to formulate marketable options. The ‘formulation-to-approved sample’ process generally takes 3-8 weeks, depending on complexity, packaging/label lead times, and raw material availability. We’ve developed an integrated process to nurture a great idea into a successful product launch: testing, sourcing, production, packaging, shipping – it’s all here under one capable roof.